Skip to content

Errors

SocialData uses conventional HTTP response codes to indicate the success or failure of an API request. In general:

  • Codes in the 2xx range indicate success.
  • Codes in the 4xx range indicate an error that failed given the information provided (e.g., a required parameter was omitted, Twitter user not found or suspended, etc.).
  • Codes in the 5xx range indicate an error with SocialData servers (these are rare) — typically a retry will succeed.
HTTP STATUS CODE SUMMARY
200 OK Everything worked as expected.
401 Unauthorized No valid API key provided.
402 Payment Required Credits balance insufficient to process the request, add funds to your balance.
403 Forbidden The API key doesn't have permissions to perform the request.
404 Not Found The requested resource doesn't exist.
422 Unprocessable Content Validation failed. The request was unacceptable, often due to missing a required parameter.
429 Too Many Requests Too many requests hit the API too quickly. We recommend an exponential backoff of your requests.
500 Server Errors Something went wrong on SocialData's end (These are rare.) Typically a retry will succeed.
502 Server Errors Something went wrong on SocialData's end. (These are rare.)
503 Server Errors Something went wrong on SocialData's end. (These are rare.)